Seniors Support Services

Local Services

For information on local services visit My Community Directory

The At Home Guide

Council on the Ageing (COTA) Western Australia has developed ‘The At Home Guide’ to support older Western Australians to live well. 

'The At Home Guide' provides information on:

• Accessing services 
• Social and physical engagement
• Safety and security
• Health and wellbeing 

For more information and to access this free resource visit the COTA WA website.

Regional Pensioner Travel Card

The Country Age Pension Fuel Card has been renamed as the Regional Pensioner Travel Card in 2024. The new program applies to regional residents in receipt of a Centrelink Age Pension, Carer Payment, Disability Support Pension, Department of Veterans' Affairs Service Pension, Social Security Age Pension, or Income Support Supplement. To apply for a travel card you need to complete an application form at your nearest Post Office. You can find more information on the travel card on the information sheet here.

My Aged Care

My Aged Care is an Australian Government website and phone line to help you find out what aged care services may be available to help you.

As you get older, living independently in your own home can become more difficult. If you’re finding it harder to do the things you used to, you can ask for some help at home. Asking for help doesn’t mean losing your independence; it’s quite the opposite. Getting a little help with daily activities means you can stay independent in your own home for longer. In fact, a little support can lead to a much better life.

Getting some help at home can enable you to continue to live independently in your own home for as long as possible.

You may be eligible to receive services such as: 

Help at home

• personal care like help getting dressed
• transport
• modifications to your home like hand rails or ramps
• nursing, physiotherapy and other care
• meals
• household jobs like cleaning or gardening
• equipment like walking frames
• social activities

Short-term help

• when you have had a setback and want to get your independence back 
• recovery from an accident or illness, including after a hospital stay 
• when you or your carer needs a break 

Care in an aged care home

If you find you need ongoing help with day-to-day tasks or health care, a residential aged care home lets you live in a supported environment where help is available 24 hours a day. 

Call 1800 200 422 for further details, or visit the My Aged Care website

Red Cross Telecross Service & Home Visitors Scheme

Telecross

The Red Cross Telecross service can provide you with a daily telephone call to check on your wellbeing.

Telecross is for people who live alone and are at risk of an accident or illness that may go unnoticed. In particular, people who:

• are frail and elderly
• have a disability
• are housebound
• are recovering from an illness or accident

Telecross is also available to the carers of people who are eligible for the service. When family and carers are away, or if someone has just returned home after a hospital stay, Telecross can also be used on a temporary basis.

For more information visit the Red Cross website.

Community Visitors Scheme

The Community Visitors Scheme is a free service where a Red Cross volunteer visits you regularly to spend time together.

You can:

• have a cup of tea
• have a chat and a laugh
• read together
• watch sport
• play cards
• listen to music

or do another similar activity that you both enjoy.

For more information visit the Red Cross website.