You can find out more about paying your rateson our Rates Notices & Payments page.
Where to find your Biller Number on your rates notice.
The City of Albany uses the Commonwealth Bank to process its online payments; you will be redirected to the Commonwealth banks payment gateway.
The Commonwealth bank uses verified by Visa and Master Card Secure 3-D security to ensure that your card is not defrauded, as part of this security you may be asked to enter a username and password that you have previously set up with your bank. This information is not shared with the City of Albany.
Once your payment is complete you will be redirected to the City of Albany website where you will be shown your receipt number. If you are not redirected to the City of Albany website or your browser times out and you are not sure if your payment was successful please check with your bank before attempting to repay your rates.