AV02/18 Property and Customer Service Officer

Date Posted: 11/01/2018 07:08 AM

The City of Albany is one of Western Australia’s most important and historic regional Cities. The services, facilities and activities that we offer are continually evolving and expanding. As an employee of the City, you can help us to reach our full potential. We employ around 380 staff members and provide an exceptional and committed service to the City of Albany and we create an environment where every employee has an opportunity to succeed. We are committed to a more diverse workforce and promote diversity and equal opportunity employment.


The City of Albany’s property and customer service teams are looking for a team player who is customer focused to take up the role of Property and Customer Service Officer.


Reporting to the Team Leader Property, Leasing and Customer Service, this role will see you responsible for, but not limited to:

  • Providing a positive first contact for City visitors, customers and ratepayers and providing an efficient and effective cashiering service; 
  • Supporting the property team with managing the City’s leasing portfolio including assisting with projects, organising maintenance and updating the leasing register; 
  • Providing efficient administration assistance to both the customer service and property teams as required; and 
  • Covering periods of leave for other team members.


Possession of excellent customer service skills along with well-developed communication, time management and organisation skills are essential.


If you have experience in a similar position involving a high level of exposure to the general public, good administration skills and are passionate about working for the City of Albany please apply.

Job Detail

  • Employment Type: 0.2 FTE
  • Salary: $55,030.52 to $60,347.82 per annum pro rata pa (pro rata)
  • Closing Date: 24/01/2018 05:00 PM

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