Creditors & Debtors
If you are a business and you submit regular invoices or make regular payments to the City of Albany then we will ask you to register as a creditor or debtor. This will allow us to process payments in the most efficient manner possible. If you have any questions relating to either creditors or debtors please contact our accounts team on firstname.lastname@example.org
If you provide goods or services to the City of Albany on a regular basis we will require you to become a creditor, this will mean that we can make payments directly into your nominated bank account by electronic funds transfer.
Becoming a Creditor
To become a creditor with the City of Albany please download the 'Creditor Update/Application Form' below and return this to email@example.com. If you do not have an ABN then you will also need to complete the statement by supplier form. Please note that if we do not receive your statement by supplier form the ATO requires the City to withhold 46% of any invoice for Tax purposes.
Submitting your Invoice
In order to ensure that you are paid quickly please ensure that you include a purchase order number or contract number on your invoice. Invoices submitted by email should be sent to firstname.lastname@example.org.
The City makes payments to creditors weekly on a Thursday. Please note that when an Invoice is submitted it must be approved by the Officer who raised the purchase order or is responsible for the contract. This may mean that there is sometimes a delay between the invoice being submitted and the invoice being approved for payment.
If you purchase goods or services form the City on a regular basis you may be eligible for a credit facility with us.
Applying for a credit facility
To apply for a credit facility with the City of Albany please download the 'Application for Credit Services' Form below and email the completed form to email@example.com. On receipt of your form your application will be processed. If approved you will be issued with a Debtor Code by email.
Invoices can be paid by Electronic Funds Transfer (EFT), by cheque or in person at the North Road administration building.
If you are paying a single invoice by EFT please include your debtor code and invoice number in the 'Payee reference'. If you are paying multiple invoices please include your debtor code in the 'Payee reference' and email remittance of all invoice numbers paid to firstname.lastname@example.org.
If you are paying by post please include all remittance advice slips with your payment.
Failure to include the correct remittance advice and or Debtor code with your payment may result in the City being unable to allocate your payment, this will result in reminder notices being sent.
Payment Terms and Fees
All payments fall due in 30 days.
Payments that have not been made within 35 days are subject to interest of 11% PA, interest will be calculated daily.
The City will charge a dishonour fee of $12.50 per dishonoured cheque.
Overdue accounts will result in the cessation of credit facilities.
- Application for Credit Service form (27KB)Application for credit services form